Keeping your computer updated and secure shouldn’t be stressful. That’s why we created the Copper 1 Plan – a free service for local families, older community members, and small businesses.
We know how confusing computer pop-ups can be. One screen tells you to “click here to update,” another says “install this now.” It’s hard to know what’s safe and what’s not. The Copper 1 Plan takes that worry away. We handle your updates, monitor your computer for issues, and automatically fix common problems — all in the background, without you lifting a finger. And the best part? It’s completely free.
Big-business computer management. Free.
Copper 1 from Kaipara IT
Your computers deserve proper care. Get managed updates, routine maintenance, health monitoring and useful PC tools for your Windows computers, at no cost to you.
With Copper 1, your enrolled computers connect to the same central management platform we use to look after business PCs. It takes care of routine tasks and makes potential problems easier to spot.
$0 per month for the management features below. Technician support and additional services are charged separately.
What’s included for free?
Managed Windows updates
Scheduled checks and installation of approved Windows updates help keep supported computers current. When an update needs a restart, you receive a prompt so you can save your work.
Updates for everyday applications
Keep supported applications up to date, including installed programs such as Chrome, Firefox, Adobe Reader, 7-Zip, Teams and Zoom.
Updates apply to supported applications already on your computer. Paid software licences and subscriptions remain your responsibility.
Computer health monitoring
Our management system collects alerts for common warning signs, including:
- Blue screens and unexpected Windows crashes.
- Application crashes.
- Reported hard-drive health failures.
- Device Manager problems.
- Low space on your main Windows drive.
These alerts make potential problems visible and provide useful information when troubleshooting is needed.
Weekly disk cleanup
Scheduled cleanup removes temporary files and runs routine Windows disk-cleanup tasks to help reclaim storage space.
One less maintenance job for you to remember.
BitLocker recovery-key recording
On compatible computers where BitLocker encryption is already enabled and a recovery key is available, we can record that key against your managed computer.
This can help if Windows later asks for the recovery key. Key recording does not enable encryption or replace a backup.
PC Repair tools
Access our PC Repair toolkit from the Kaipara IT icon near your Windows clock.
The toolkit provides Windows checks and repair routines that can help with common computer problems. Some actions require administrator approval or a restart. More complex faults may still need technician assistance.
PC Overview health reports
Generate a computer health report from your desktop menu and send it to your computer’s management record.
The report can include:
- CPU, graphics, memory and hardware information.
- Disk capacity and available space.
- Available disk-health information.
- Windows reliability history.
- Recent errors and application crashes.
- Device and configuration issues that need review.
Available information depends on your computer and its hardware. Reports help investigate problems; they do not guarantee that a computer is fault-free.
Scheduled software maintenance
Weekly software-update tasks work alongside managed Windows and supported application updates, helping reduce the routine work needed to look after your PCs.
Computers need to be powered on and connected to the internet for online management tasks to run.
Easy access to help
The Kaipara IT tray menu gives you a convenient place to:
- Contact us about a problem.
- Access remote-support links.
- Run the PC Repair tools.
- Send a computer health report.
- Access available backup guidance and downloads.
A technician’s remote desktop connection requires your permission. Technician time is charged separately from the free management service.
How it works
1. Tell us about your computers
Let us know how many Windows computers you have and how you use them. We’ll check suitability and explain what Copper 1 includes.
2. We get you connected
With your authorisation, we install the management agent and apply the Copper 1 settings and tools.
3. Get on with your day
Scheduled tasks handle routine updates and maintenance. You can use the desktop menu whenever you need the included tools or want to contact us.
Free management. Clear expectations.
Copper 1 includes the listed automated monitoring, updates, maintenance and PC tools at $0 per month.
The following are separate from the free service:
- Technician troubleshooting and remote-support sessions.
- Onsite visits and hardware repairs.
- Replacement equipment and software licences.
- Managed antivirus, cybersecurity and security incident response.
- Managed backups and data recovery.
Monitoring collects alerts automatically. Copper 1 does not include continuous human review, guaranteed response times, unlimited repairs or a 24/7 security response service.
Any optional paid work is discussed separately, with pricing and GST treatment stated.
Frequently asked questions
Is it really free?
Yes. The listed Copper 1 management features have a $0 monthly management fee. Technician time, hardware, software licences and optional services are separate.
Is it only for businesses?
Copper 1 provides practical care for suitable Windows computers used by small businesses, community organisations and households. Contact us with your device details so we can confirm suitability.
Can you access my computer without asking?
A technician’s remote desktop connection requires your permission.
Background monitoring, approved updates and scheduled maintenance run through the installed management agent without a separate prompt for every task.
Does it include antivirus or backups?
Managed cybersecurity and managed backup are separate services.
Backup instructions or download links in the tray menu do not mean your files are automatically backed up. You should keep appropriate security protection and backups in place.
Will updates restart my computer?
Some updates require a restart. The current policy prompts you to save your work and restart, and can enforce a restart at 3am when required.
We’ll explain the restart settings when enrolling your computers.
Will every application be updated?
Updates cover supported applications and packages already installed on your computer. They do not cover every application or make unsupported software safe to keep using.
What happens if my computer needs fixing?
You can use the included repair tools or contact us through the tray menu. If technician assistance, remote troubleshooting or replacement hardware is needed, we’ll discuss the additional work separately. More information HERE
Get your computers enrolled
Give your computers regular care without a monthly management bill.
Contact Kaipara IT and tell us how many Windows PCs you would like enrolled in Copper 1.
Phone: 022 648 5713
Email: support@kaiparait.co.nz
Ask us about Copper 1 free computer management.
Kaipara IT. Making IT Easy.
For Apple Mac click Here
For Windows computers click HERE
Why It’s Free
We believe everyone deserves a safe, reliable computer. Offering the Copper 1 Plan free of charge is our way of giving back to the community and building trust with the people we serve.
