Kaipara IT Support Plans
At Kaipara IT, we know that every business has different IT needs. That’s why we’ve designed a range of support plans that grow with you – from simple update management and monitoring, right through to executive-level devices, onsite support, and strategic IT planning.
Our plans are flexible, practical, and built to keep your business secure, productive, and resilient.
- Copper 1 Plan – Free device security updates & monitoring
- Bronze Support – Affordable remote IT management with advanced security
- Silver Support – Adds proactive IT strategy, compliance tools, and stronger protection
- Gold Support – Our premium, all-inclusive plan with new hardware, onsite support, and long-term IT partnership
Click on a plan above to learn more.
Compare Our Support Plans
| Feature / Plan | Copper 1 (Free) | Bronze | Silver | Gold |
|---|---|---|---|---|
| Price | Free | Month-to-month | 2-year agreement | 3-year agreement |
| Remote Support | On Demand | ✅ BAU software, hardware guidance, vendor liaison | ✅ | ✅ |
| Monitoring & Updates | ✅ Updates & monitoring | ✅ Full RMM & fixes | ✅ | ✅ |
| Managed Detection & Response | – | ✅ 24/7 NOC-backed security | ✅ | ✅ |
| Microsoft 365 / Google Workspace Backup | – | ✅ 200GB included | ✅ | ✅ |
| Kaipara OfficeSecure | – | ✅ Tenancy security, MFA, conditional access | ✅ | ✅ |
| Virtual CIO (vCIO) | – | – | ✅ 4 strategy sessions per year | ✅ |
| Executive Device | – | – | ✅ Ex-lease Elitebook (2-year warranty) | ✅ Brand-new Elitebook (3-year warranty) |
| Zero-Trust Software Management | – | – | ✅ | ✅ |
| Phishing Simulations & Security Training | – | – | ✅ | ✅ |
| Simplified Policy Management | – | – | ✅ Centralised e-sign policies | ✅ |
| Dark Web Monitoring | – | – | ✅ | ✅ |
| Microsoft Office License | – | – | ✅ Business Premium (upgradeable) | ✅ Business Premium (upgradeable) |
| Onsite Support | – | – | – | ✅ Negotiated regular visits |
